I met Joi Ito at a conference dinner. The conversation turned from wiki to the organization of work in general. He said that the best organization he knew was his World of Warcraft clan. I didn't ask for details but I did register this as one more vote to abandon traditional management. Here I will explore another.
A command hierarchy is a group of people who carry out orders based on others' authority within the group. It can be viewed as part of a power structure, in which it is usually seen as the most vulnerable and also the most powerful part. wikipedia
# Layers
Explain decision making and tangled layered networks. Focus on high tempo, low risk environments like software. How? pdf
Executive. Evaluate opportunity. Decide when and how to enter markets and abandon others.
Middle Management. Allocate resources to achieve goals.
Direct Management. Hire, motivate, develop and evaluate individual contributors.
Contributors. Acquire and apply expert knowledge as required to execute on a plan.
# Episodes
We will consider those decisions that require research, involve a creative leap, and must leave a trail so as to simplify subsequent decisions.
# Medium
We consider synchronized and unsynchronized communications with a remote workforce which is thought to have advantages beyond the current pandemic.
Video conference. Zoom.
Chat rooms. Slack.
Shared Documents. Google, Wiki.
Platforms. Github, AWS.
# Context
Switching.
Preservation.
Feed.
# Models
We use the term model to mean something real but abstracted in a way that establishes context and informs decisions.
Swim Test-Case Visualization runs in production against temporary tables with input from a library of cases.
Decode Waterfall captures real-time events in a moving window with decoded content shown and correlated.